Privacy Policy

At Pawfectly Stunning, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This policy outlines how we collect, use, and protect your data when you interact with us, whether in our salon or through our online store.

1. What We Collect

We may collect the following types of personal information:

Contact Information: name, email address, phone number, postal address

Appointment Details: pet’s name, breed, grooming preferences, health info (if provided)

Order Information: billing/shipping address, purchase history, and payment details

Website Usage: IP address, browser data, pages visited (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

Book and manage grooming appointments

Process and deliver online orders

Communicate with you about bookings, purchases, or updates

Send promotional offers (only if you've opted in)

Improve our services, website experience, and product offerings

3. Payment Security

All payments made through our website are processed securely via trusted third-party providers (e.g. Stripe, Square, PayPal).

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We only share your data with service providers necessary to operate our business (e.g. shipping carriers, email platforms, payment processors), and only to the extent required.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, track usage patterns, and analyze site performance. You may disable cookies in your browser settings, but this may affect website functionality.

6. Your Rights

You have the right to:

Access or correct your personal data

Request deletion of your information

Opt out of marketing communications at any time

To make a request, please contact us at:
📧 [email protected] | 📞 0432 535 046

7. Data Retention

We retain personal information only as long as needed for our business operations or to comply with legal obligations.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from minors without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

10. Contact Us

If you have questions or concerns about this policy, or how your information is handled, please contact:

Pawfectly Stunning
📍 North Tamworth, NSW
📧 [email protected]
📞 0432 535 046